1. Introduction
Craftsman AI is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal and business information when you use our AI-powered jewelry design platform.
2. Information We Collect
We collect several types of information to provide and improve our services, including:
- Account Data: Contact information, such as your name, business name, email address, and login credentials when you sign up.
- Design Data: Images, reference files, custom design specifications, and preferences uploaded or created by you on the platform.
- Billing Information: Stripe transaction details, subscription tiers, usage statistics, and payment history (we do not store raw credit card details directly).
- Usage and Log Data: Details about how you interact with our features, including page views, active sessions, performance indicators, and browser type.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, including:
- To set up and manage your user and billing account.
- To process your subscriptions, top-ups, and verify transaction statuses.
- To generate AI-powered CAD-style jewelry renders based on your inputs.
- To facilitate cooperation and quote sharing between jewelry retailers and manufacturers.
- To improve platform security, address technical bugs, and optimize loading behaviors.
4. Sharing and Disclosure
We do not sell your personal or business data. We may share information with trusted third-party service providers (like payment processors and cloud hosting platforms) strictly to operate our platform, or when required by law to comply with legal processes.
5. Data Security
We implement industry-standard administrative, physical, and technical security measures designed to protect your personal and design data against unauthorized access, alteration, or disclosure. However, please be aware that no online transmission is 100% secure.
6. Data Retention
We retain your personal and design information as long as your account remains active or as needed to provide you with our services, comply with legal requirements, resolve disputes, and enforce our agreements.
7. Your Choices and Rights
You can update your profile information, manage email preferences, and request account deletion by navigating to your account settings page or contacting our support team directly.
8. Text Messaging (SMS) & Consent
Craftsman AI (operated by YantraForge AI Labs LLC) may send you text messages (SMS/MMS) related to your account and your use of the platform — for example: verification and one-time passcodes, design status and render-ready updates, quote and order notifications, and design-share alerts.
- Consent / Opt-in: By providing your mobile phone number and using the platform, you agree to receive the text messages described above from Craftsman AI. Providing a mobile number is not a condition of any purchase.
- Message frequency: Message frequency varies based on your activity and account events.
- Rates: Message and data rates may apply. Contact your mobile carrier for details about your plan.
- Opt-out: You can opt out at any time by replying STOP to any message; you will receive one confirmation message and no further texts.
- Help: Reply HELP for assistance, or email info@craftsmanai.app.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile phone number, SMS consent, or opt-in information with any third parties or affiliates for their own marketing or promotional purposes. Phone numbers are used only to deliver the account and service messages described above.
9. Contact Us
If you have any questions or feedback regarding this Privacy Policy, please email us at info@craftsmanai.app.